Should your move result in the loss of or damage to any of your property, you have the right to file a claim with your mover to recover money for such loss or damage.
You should file a claim as soon as possible. If you fail to file a claim within 9 months, your mover may not be required to accept your claim. If you institute a court action and win, you may be entitled to attorney’s fees if you submitted your claim to the mover within 120 days after delivery or the date delivery is scheduled (whichever is later); and
(1) The mover did not advise you during the claim settlement process of the availability of arbitration as a means for resolving the dispute;
(2) A decision was not rendered through arbitration within the time required by law; or
(3) You are instituting a court action to enforce an arbitration decision with which the mover has not complied.
While the Federal Government maintains regulations governing the processing of loss and damage claims (49 CFR Part 370), it cannot resolve those claims. If you cannot settle a claim with the mover, you may file a civil action to recover your claim in court under 49 U.S.C. 14706. You may obtain the name and address of the mover’s agent for service of legal process in your State by contacting FMCSA. You may also obtain the name of a process agent via the Internet.
Go to http://www.fmcsa.dot.gov then click on Licensing and Insurance (L&I) section.
In addition, your mover must participate in an arbitration program. As described earlier in this booklet, an arbitration program gives you the opportunity to settle certain types of unresolved loss or damage claims and disputes regarding charges that were billed to you by your mover after your shipment was delivered through a neutral arbitrator. You may find submitting your claim to arbitration under such a program to be a less expensive and more convenient way to seek recovery of your claim. Your mover is required to provide you with information about its arbitration program before you move; if your mover fails to do so, ask the mover for more details.
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You should file a claim as soon as possible. If you fail to file a claim within 9 months, your mover may not be required to accept your claim. If you institute a court action and win, you may be entitled to attorney’s fees if you submitted your claim to the mover within 120 days after delivery or the date delivery is scheduled (whichever is later); and
(1) The mover did not advise you during the claim settlement process of the availability of arbitration as a means for resolving the dispute;
(2) A decision was not rendered through arbitration within the time required by law; or
(3) You are instituting a court action to enforce an arbitration decision with which the mover has not complied.
While the Federal Government maintains regulations governing the processing of loss and damage claims (49 CFR Part 370), it cannot resolve those claims. If you cannot settle a claim with the mover, you may file a civil action to recover your claim in court under 49 U.S.C. 14706. You may obtain the name and address of the mover’s agent for service of legal process in your State by contacting FMCSA. You may also obtain the name of a process agent via the Internet.
Go to http://www.fmcsa.dot.gov then click on Licensing and Insurance (L&I) section.
In addition, your mover must participate in an arbitration program. As described earlier in this booklet, an arbitration program gives you the opportunity to settle certain types of unresolved loss or damage claims and disputes regarding charges that were billed to you by your mover after your shipment was delivered through a neutral arbitrator. You may find submitting your claim to arbitration under such a program to be a less expensive and more convenient way to seek recovery of your claim. Your mover is required to provide you with information about its arbitration program before you move; if your mover fails to do so, ask the mover for more details.
For more information search: moving tips and information, moving companies license, local movers, cheap long distance movers, free instant moving quotes, moving companies, local movers by state, auto moving companies
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